artmart wrote:Holy cow JayWild... I'm familiar with everything you said, plus it made me laugh. I'm sure the entry level support personnel also used monochrome monitors, too. It's all they would need to support those relics.
I used to go sit down with the tech support people, during their lunch breaks, just to hear these funny/horror stories. Some of them still stick out in my mind, after all these years.
- Lady on the phone is complaining that her brand new monitor will not turn on. [Support] Ma'am, I know this may sound silly, but is the monitor plugged in? - Let me check, we've lost power since yesterday and I have to move around with this flash light!
- Customer calls irate because he can't use the Mac disk his son gave him on his new dell Win computer. [Support] Well, sir, your new laptop is a Windows system and it cannot read disks created on a Macintosh system. - Why not? They sure seem the same exact size disks, so it should be able to read them.
And hundreds of similar stories. You know, it really made me think of what *I* probably sounded like when *I* called tech support for something. I could picture the support people laughing with me at the other end of the line, but such is life
