by SamDee » Fri Jan 25, 2013 3:08 pm
This is all very confusing to me. I installed a copy of my end-user app on the customer's system a year or so ago. I registered and paid for the license. my program and the OCX & data worked fine. The user system crashed and they had to re-install on a new box. The old computer is gone, so I want to transfer the license that I paid for, to this one. I am going through the process and I get the above message. It's the same customer, license, same application, same dataset.
There seems to be something wrong with the registration/transfer process.